Covid-19 (Coronavirus) Update: Customer safety and and changes to service. (Updated 01/11/20)

At this time I’m still open and accepting repairs. Thank you to all customers who’ve continued to use my services in this difficult time. I encourage customers to use courier services to send me equipment wherever feasible. I’m happy to advise or help with this.

Please note the following changes to services:

  • Collections and drop offs are strictly on a non contact basis, please message for details.
  • All repair items are cleaned twice with Iso Propyl Alcohol, once when they arrive and once before they are returned to the customer.
  • All repairs are quarantined for 24 hours after arrival, so same day and next day services are cancelled.
  • Payment by Bank Transfer only.
  • I now request advance payment for parts costing £20 or greater, including valves. With so many jobs uncollected this is the only way I can operate.

As I’m sure you know, Covid-19 and the associated closure of venues, clubs and pubs is disastrous for our Music Industry. If there’s any way in which I can help, even if it’s just sharing your lockdown livestreams then please let me know.

Stay safe, everyone.